Questions to ask before buying voice AI
Eleven questions that separate a voice agent that works from a demo that impressed you — what good answers sound like, and which replies should worry you.
Notes
Practical writing on running AI voice agents for real businesses — what works on a live call, what doesn't, and what the numbers actually look like.
Eleven questions that separate a voice agent that works from a demo that impressed you — what good answers sound like, and which replies should worry you.
A calculation you can run on your own numbers, rather than a statistic from someone else's business — and why voicemail recovers far less of it than people assume.
Human answering services and AI receptionists solve the same problem in different ways. An honest comparison of cost, consistency, integration, and where humans still win.
How voice AI is actually priced — per minute, per call, or flat — plus the costs that sit underneath the headline number and what to compare between vendors.
A plain walkthrough of what happens between a phone ringing and a booked appointment — the four steps, where AI voice agents work well, and where they don't.